Why Innago Is Better Than Rentec Direct

With so many property management software platforms out there, you might find yourself going back and forth on which one you to pull the trigger on.

If you’re down to Innago vs Rentec Direct, how do you know which one is the better choice?

In this article, we’ll explain why Innago is a better software option than Rentec Direct.

More Affordable

When it comes to choosing a platform, cost is one of the most important factors to consider. You want a software that gives you the most bang for your buck.

You can’t get more bang for your buck than Innago. With Innago, you have access to every feature completely for free, regardless of how many units you manage. There’s no catch; Innago really is free for landlords.

The way Innago makes money is through small fees charged to tenants for certain add-on services. There are three:

When a tenant pays a bill on the platform, they’re charged an additional fee on top of the payment. If they use an ACH bank transfer for the payment, it’s an additional $2. If they pay with a credit or debit card, it’s an additional 2.75%.
When someone applies for your listing, they’re charged a $30 application fee for a credit and criminal report. The fee is $35 if you want to include an eviction report.
Your tenants can purchase renters insurance right on Innago’s platform. Policies are individually priced.

Rentec Direct’s pricing model is a bit more involved than Innago’s. The price you pay for Rentec Direct is determined by the number of units you manage. For example, if you manage a single unit, your monthly fee to use the software is $45. The more units you manage, the higher the cost. If you manage thousands of units, it’ll cost thousands of dollars to use Rentec Direct. This pricing models exists within two plans: Rentec Pro and Rentec PM. Rentec Pro is for landlords and investors, while Rentec PM is for property managers who manage properties for someone else.

Better Features

Cost aside, it’s just as important that your property management software satisfies all your property manager duties.

Here’s a list of some of Innago’s key features:

Online rent payments
Tenant screening reports
Custom applications
Online lease signing and storage
Listing syndication
Automated reminders, messages, and late fees
Tenant maintenance portal with photo/video upload and work tracking
Invoice automation and recurring billing
Financial tracking and reporting
Renters insurance

Here’s a list of some of Rentec Direct’s key features

Tenant screening reports
Custom applications
Online lease singing and storage
Listing syndication
Secure tenant portal for digital rent payments, work orders, and communication
Automated email and text reminders
Invoice automation and recurring billing
Management of bank deposits and accounts
Customizable income and expense reports and operating statements
Mobile inspection app for an inspection checklist, taking photos, and generating PDFs
Renters insurance

As you can see, both platforms offer pretty much the same resources. With that being said, the major review sites suggest that users like Innago’s features better than Rentec Direct’s. On Capterra, Innago scored 4.8 stars out of 5 for its features, while Rentec Direct scored 4.3.

Better Customer Support

Innago and Rentec Direct both offer many of the same customer support resources. Among these are full email and phone support and a live chat during business hours.

Innago is known for setting up webinars to help new landlords and even offers personalized demos by request.

Overall, Innago scored higher than Rentec Direct for its customer support, receiving a 4.9-star rating on Capterra compared to Rentec Direct’s 4.6-star rating.

Simpler Interface

Innago also scored higher than Rentec Direct in terms of ease of use. On Capterra, Innago received a 4.8 out of 5 for this metric, while Rentec Direct only received a 4.5. Users talk about how simple and intuitive Innago’s interface is. While Rentec Direct also receives some praise in this regard, many reviews talk about how the platform isn’t as user-friendly as it used to be.

Conclusion

Innago is more highly regarded than Rentec Direct in just about every category. Its features, interface, and customer support have higher user reviews on major review sites, and it’s also much more affordable.

If you’ve been torn between which platform to pull the trigger on out of these two options, hopefully the decision is now more clear.