Who can Benefit from Using VoIP Services?
Internet telephony or VoIP is the standard of the future. In the last few years, VoIP has made its way to mainstream adoption. It has become so popular that a lot of people do not even know they are using it. Well, if you have ever utilised facetime or skype then you have used VoIP. There used to be a time when businesses were hesitant to use VoIP telephone system. The biggest users for VoIP were people who wanted to make cheaper phone calls. But now it’s everywhere. Businesses globally are switching to VoIP phone services to enhance productivity and save money. Since it is becoming more common it is important to who actually benefits from the VoIP services.
Who can Benefit from VoIP Services?
One of the most known misconceptions regarding VoIP phone is that its only for certain segment. While some are of the view that it’s just for big businesses. Some think that VoIP is only perfect for small businesses and no one else. The fact is that everybody forms individual users and households can benefit from VoIP services.
Small businesses
Small businesses can benefit a lot from VoIP services. In fact, a lot of service providers customise their offering, particularly to this market segment. For example, service providers know that small businesses do not have in-house experts when it comes to VoIP. Hence, they might provide extra resources or free consultations to help you out. While some providers will even assign an individual to you for help during the process of switching.
Hosted VoIP services are easier to set up and use. If you need to make a change, you just have to log in to the online dashboard and do so. There’s no waiting involved. You can add and remove resources at no cost and as many times as you require. You just have to pay for the resources that you use. No one needs to commit to a certain phone number for minutes or lines. How convenient and flexible is that!
Start-up business
Start-up businesses are one of the major customer pools for enterprise-level VoIP phone service. You require business features but do not have the finance or time to set up a system from scratch. With VoIP technology, you can start to use the phones after a few hours of signing up for business VoIP phone services. You can also test out different VoIP services for free before you select a service provider. this way you can employee time for valuable tasks rather than boring work such as managing phones.
Entrepreneurs and Freelance Contractors
It isn’t a surprise that freelancers and entrepreneurs are flocking to VoIP phone over landline services. These business owners require more features than standard customer service. In the past, they would resort to carrying two separate devices, one for work calls and one for personal phone calls. Even then, business class telephone services were more costly for contractors and entrepreneurs. But VoIP phone services bring business-class features to entrepreneurs at a low price. You can utilise enterprise features such as multi-device ring or even an IVR for your one-man business operations. You can impress your customers and generate a professional image without making much effort.
Individuals and Households
What actually began as a tool for technology enthusiasts soon caught the attention of customers. Some VoIP services offer unlimited free phone calls to households. And all you have to do is plug in the device and enjoy free or cheap calls. Nowadays, you do not even need to use a particular device. You can just install softphone VoIP phone apps for mobile and make calls. In an age where everybody has their own smartphone, VoIP phone apps are a great way to reduce phone bills.
Bigger Organizations
It may seem that VoIP services are unique and well suited for individuals or small businesses. However, bigger businesses befit from upgrading too. These businesses probably see even more cost savings due to the sheer volume for phone calls involved. Just think if half of your calls become free as they are made by workers within the business. And the other half costs less due to cheap long-distance minutes. For a company which makes thousands of phone calls per day, the savings are considerable. And it is just the start. Large companies with multiple offices all over the world need VoIP phone services to keep everybody connected. It’s not that unusual for teams to have members working in different time zones. Coordinating meetings through group calls and video conference becomes a requirement.
As you can see, VoIP phone is flexible enough to benefit everybody you do not have a huge business or entrepreneur to use VoIP. VoIP services can scale to any size and grow with your business.
Departments That can Benefit from VoIP Services
Sales and customers support departments benefit extremely from VoIP phones. It’s no surprise since these groups usually make the most phone calls. Even a small enhancement can benefit a user if they make hundreds of phone calls throughout the day. But that does not mean no one else should employ VoIP. Payroll, HR, finance, accounting and IT can take benefit of all the new calling features that VoIP phone offers. VoIP service is customisable, and you can personalise the configuration for your unique circumstances.
Regulated Industries
Yet, companies in specific industries still are hesitant to adopt VoIP phone services. Financial, healthcare organisations and educational institutes are a few examples. In the majority of cases, this is because of regulations governing that certain industry. For instance, healthcare users need to conform to rigorous security and privacy guidelines in order to protect data. Obviously, these companies are hesitant to upgrade to VoIP phone for compliance reasons.
Luckily, the VoIP industry has matured over a decade. Now, there’s a lot of VoIP service vendors who conform with industry-specific legislation. If your company is in the healthcare or financial sector, you can find providers suited to your needs. Nonetheless, it’s significant to research your choices. You have to ensure that the service vendor can meet compliance needs.
Therefore, there you have it. A VoIP business phone system is a huge improvement over analogue landline. You can contact VoIP business to make the switch today and reveal new opportunities for your company.
