What is Next Day Shipping? Why Do Customers Love It?
Ecommerce giants such as Amazon and Walmart pioneered the concept of same and next-day shipping, but because of this customers expect it from all businesses they buy from. As a smaller ecommerce business, it may seem that offering next-day shipping is too demanding or unfeasible.
The truth of the matter is, that’s not the case. An ecommerce shipping software solution like ReadyCloud can assist in finding the best carriers and rates for your ecommerce business regardless of the volume and size of packages you are sending out per month.
Expectations are high with the bar set high by Amazon and Walmart as previously mentioned so being able to offer next-day shipping becomes more of a necessity than a generous accommodation if you want to retain your customers. In this article we will go over what next-day shipping is and why you should be implementing it into your ecommerce business model.
What is Next-Day Shipping?
The term “next-day delivery” refers to a fast-packaging service that guarantees the delivery of your package within 24 hours. As the ecommerce industry continues to grow, demand is increasing as customers grow more accustomed to same and next-day shipping that is priced reasonably.
Why Next-Day Shipping?
Several years ago, it seemed impossible to ship within 24 hours. Thankfully, technology and innovations have made this possible. The ability to deliver goods within 24 hours is now attainable with more automation and robust technology, especially in the UK. It is evident that there is a demand; 49% of shoppers choose to shop online because of next-day delivery.
For shoppers, it is essential to predict delivery times and have access to next-day delivery. Business and brand perception will decline if these standards are not met.
Benefits of Next-Day Delivery
So, what are the benefits of implementing next-day delivery?
- Better Customer Satisfaction
Same and next-day delivery is a huge convenience for those that cannot make it to the store or wait days for their order. Being able to receive their items in a short time frame will make your customers happier. A quick and hassle-free customer shopping experience leads to higher satisfaction among consumers.
- Lower Shipping Costs
When using an ecommerce shipping software solution like Ready Cloud you have the possibility of lowering your shipping rates as they will find the best carrier, service options and rates for business. Take the stress out of shopping around for the best rates.
- Fewer Vehicle Expenses
By outsourcing to a courier that offers same and next-day shipping businesses can save on vehicles, maintenance and driver turnover and training.
- Impress Your Customers
With expectations at an all-time high the task of businesses impressing customers becomes much more difficult. By offering same and next-day shipping that is affordably priced and arrives as advertised will not only impress your customers, but make them happy and satisfied. This creates a loyal following that is more likely to make repeat purchases.
- Increased Efficiency
Improved and increased efficiency are sought after by every business because it leads to higher profits and greater brand awareness. When you speed up shipments to your customers you are making their day go more smoothly while setting your business apart from the competition.
If you’re ready to take your shipping capabilities to the next level while wowing your customers contact us today for a free consultation.
