PBX Phone Systems For Small Business
A dedicated telephone system plays an important role in improving the business communication between entrepreneurs and clients. One such system that can endow a professional corporate image for SOHO businesses is the virtual VoIP system. PBX phone systems for small businesses help save huge capital expenditures as well as increase business productivity.
Several factors, such as the number of extensions required and the capability to support existing equipment and phone numbers, must be considered while choosing phone system for small business.
Feature-rich Hosted PBX Telephone System
Hosted IP telephone systems make use of state-of-the-art technologies and are implemented virtually. These systems provide the same functionalities as expensive premise-based PBX systems at a much lesser cost. The inbuilt features in a virtual telephone system include dial by name, dial by extension, auto-attendant, caller ID, call screening, call transfer, call forwarding, music on hold, voicemail, fax mail and so on.
With the find me follow me call forwarding facility, calls can be routed to the appropriate persons regardless of their current location in real-time. This system allows you to program a list of phone numbers where you may be available. Thus you can receive the calls at your residence phone numbers or cell phone numbers when you are away from the office. It will forward the unattended calls to a voicemail system.
No Hardware Needed
Hosted PBX systems for small businesses give access to every employee and multiple departments through a single number. You are not required to purchase, install or maintain any hardware or software on your premises when you opt for virtual VoIP phone systems for your small business.
Furthermore, you will not have to request technicians’ service to upgrade or carry out the maintenance at regular intervals, as the hosted phone service providers maintain all the equipment at their site and perform all the necessary repairs there themselves. You can click here to get more information about voip and salesforce integration.
Disaster recovery is another key feature of hosted telephone systems. Any damage to the public telephone network cannot disrupt the functioning of a hosted PBX system as all functionalities are provided over the internet. The restoration is very easy in the case of virtual phone systems.
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