It is evident we live in a world of technology. Everything we need to know and do can be accessed with the touch of a button and where money is involved, it is only natural that companies will go the extra mile to ensure they are cutting costs as much as possible. This has led us to one of the most common trends seen in recent years – automated processes. Many businesses are finding that there are certain parts of their operations that can be simplified and made more efficient through automation, with chief among these being record-keeping.
The Rise of ROBOTIC PROCESS AUTOMATION (RPA)
To put it simply, RPA is the process by which a piece of software known as an ‘RPA Bot’ is used to carry out specific tasks that would otherwise be handled by a human. The reason why this method has become so popular over the last few years is due to two key factors: firstly, it can work alongside employees and essentially free them up from having to do menial tasks such as data entry, and secondly, it can bring in huge cost savings for companies. Where previously they would have had to pay a number of workers relatively high salaries in order to carry out these tasks, automated bots can now do them in bulk and at a much cheaper rate. The obvious drawback here is that the people who used to be employed for these jobs may find themselves replaced by ‘bots’ which begs the question – how should we handle this transition?
RPA: Where to Next?
Although RPA has been around for quite some time, what we are seeing now is something very different from what existed when this methodology was first developed. Instead of simple bots designed to complete fairly straightforward tasks such as data entry, we now have bots that can learn and teach themselves how to carry out certain operations. This means that the technology is not only much more versatile but also far less likely to encounter any problems. For example, if a human were to find that they were struggling with a specific piece of automation after making several errors it would be quicker for them to simply ask someone for help rather than start over again from scratch – the bot on the other hand does not face this problem because it can learn from its mistakes. The rate at which this technology is growing is staggering, meaning that soon enough there are sure to be many jobs in jeopardy due to their robotic counterparts!
The Future of RPA & Its Effect on HR
RPA has huge implications when it comes to the future of human resources and how businesses will function. Firstly, it has become abundantly clear that this technology is not just intended to take over menial jobs but rather that its use will soon be much more widespread, even going as far as to replace seasoned employees in important positions – a scary thought for those who currently work in areas such as marketing where AI could very easily take their place. However, what does this mean for employees? In an ideal world, RPA would free up time which could then be used by companies to train workers taking part in other aspects of the business or maybe even hire new people to take care of parts of the company’s operations that were once neglected.
Many organizations are choosing automation over labor laws because they don’t require employers to pay benefits such as health care or provide paid time off. However, these could become the next hot idea for lawmakers if companies start freeing up their payrolls and hiring more workers at lower salaries.
How to Survive This New Workplace Revolution
So what should we do if we find that robot workers may be taking over our own? We certainly cannot afford to sit back and hope for a miracle – instead, we should prepare ourselves as best as possible for this new revolution in the workplace. One of the first things we need to establish is whether RPA will actually benefit us than if we were still working alongside human employees. If it will, great! That’s one less hassle you’ll have to worry about but if not, you may want to consider retraining in order to switch fields entirely, maybe even starting your own business. No matter whether it is RPA or AI that takes over the workplace in the future, one thing remains certain – this technological revolution has arrived and it’s here to stay!
Right now, there are two types of people when it comes to thinking about Robotic Process Automation. On one side are the people who think that the technology is overhyped and is not yet mature or reliable enough to be truly impactful. Then there are those on the other side who believe that RPA has reached its tipping point in 2018, with both sides validating their hypothesis through statistics they have collected from multiple sources.