How can Whatsapp be a friendly tool to connect with your estate agents?
Real estate agencies have been in constant need to reinvent their operations, especially after the pandemic happened. While every other industry thrived on digitalising their offers and functions, real estate agents also had to step up their game by offering online services. But how does virtual operation benefit the sellers and agents in the real estate industry, and what kind of impact will that create on the customers? Well, with smartphones and WhatsApp it is now easier than ever to connect and maintain business relationships with anyone.
Whatsapp for business
Besides being just a messaging application, WhatsApp has upgraded to a one-stop platform for your daily needs. You can now share photos, audio, videos, documents, and whatnot! There is a whole new business version of WhatsApp where you can directly connect with your agents without the intrusion of mediators. For example, if you are looking to buy properties in Lee, you can connect with estate agents in Lee, clarify your queries, understand prices, compare them and make a decision – all on WhatsApp.
Research says, more than half of the modern real estate agencies have made transactions on WhatsApp and maintain business relationships with their customers. It is simple to use and saves a lot of money and time. This article will guide you on ways you can use WhatsApp to buy your dream property, hassle-free and why it is beneficial for both the customers and agents.
How to use WhatsApp business for real estate?
WhatsApp Business is a boon for small and medium enterprises today. It helps business people to have a streamlined channel to communicate with clients. When you reach out to real estate agents, for example, you can understand how to contact them, and find what their working hours are, using their business or company profiles. WhatsApp helps you have straightforward communication while also being casual.
You can exchange messages seeking information on properties, receive snaps of the houses, and look at options using their catalogues on WhatsApp.The app also helps you keep track of visited properties. Now, there are even chatbots to guide you through the process of purchase, saving you time.
Benefits for the agents
Real estate agents can have a smooth operating process using WhatsApp because of the following reasons.
- WhatsApp has the highest message opening rate up to 95% worldwide. Users read the messages on the app faster than any other application on their smartphones.
- As agents, one can label their contacts based on location, property preferences, frequencies of purchase, and even budget. This can aid in sending customised messages to a particular group.
- Agents can access chat histories to track customer preferences, comments, feedback, and purchase history.
- Now, you can even make payments on WhatsApp. This prevents the intervention of other third-party apps in the purchase procedures.
- There is a broadcast option for the agents to connect with all the subscribers at a time on new proposals and property alerts.
- The app allows customers to have virtual property visits through video calls. The experience can cut down travel expenses for both parties.
Why should you connect with agents on WhatsApp?
The following reasons attempt to explain why WhatsApp should be a preferred communication medium for customers on real estate options.
- WhatsApp lets you contact your agency regardless of time constraints. Automated chatbots will save you valuable time.
- Through WhatsApp’s end-to-end encryption, you can exchange personal documents like IDs or property contracts for references, without worrying about privacy issues.
- You get a close-to-real experience in property visits and decision-making using the video call feature.
- Direct communication helps you avoid the intrusion of third parties.
- Peak-time waiting calls can leave you frustrated. WhatsApp’s round-the-clock texting options can let both parties do their business without distractions.
- You will be notified of prospects even after your purchase so that you can stay updated about the market trends.
Summing up
Though WhatsApp makes your buying/ selling process easier in the comfort of your house, you need authentic connections to have a smooth purchase experience. It is recommended to have a background study of the agents and properties before reaching out for assistance. If handled with caution, WhatsApp can be the friendliest tool for real estate options.
